WPE SST Smart Tariff

Dear Customer,
Some changes will take effect in your future bills if you have switched to our WPE SST smart tariff as well as for standard billing.

• Waterpower’s policy is to be transparent with you at all times, and the bill you receive seeks to reflect that. Your bill will now contain a full breakdown of charges including the Energy Charge, Network Charges, PSO Levy and VAT.

• We are currently reviewing your unit costs due to the escalation in energy prices. If you have joined Waterpower at an agreed unit price within the last 12 months, you will be as yet unaffected by unit rate changes although the pass-through charges will change with an administration charge. The standard rate will come into effect at the end of your 12-month discount rate period.

If there is anything that we can help you with, please get in touch with us.

Trusting you and your loved ones are keeping well through these exceptional times.

Best wishes,

The Waterpower Team