Frequently Asked Questions?

Electricity supply and generation can be a complex area so to help you understand the services we offer and any information you may require we have broken frequently asked questions into a range of topics. If you cannot find the information you need here or would like to speak with someone directly you can contact our office directly using the information provided below 

Frequently Asked Questions

Billing & Payments FAQBilling & Payment
Tariffs & Charges
Commercial Customers
Time of Use
Energy Use FAQFrequently asked questions relating to energy use
Emergencies FAQEmergencies and Faults
Electricity Generation FAQSolar PV
Data Protection FAQ Frequently asked questions relating to data protection


If you still cannot find the answer to your questions?

Contact our customer service team today on 029 50568.